FAQ
Car rental FAQ for Marrakech: your questions, our answers
This car rental FAQ answers the questions our customers ask most. You will find how to book, which documents to bring, where to pick up the vehicle and how to pay. Moreover, we explain the available extras and the steps to change or cancel a booking.
Can’t find your answer? No problem: read our rental conditions or contact us. In addition, to prepare your drive in Morocco, read the advice from NARSA. Finally, you can book directly on our booking page.
The most frequently asked questions
Use the search form on the home page: choose your pick-up office, your dates and times, then pick the vehicle and any extras you need. Fill in your details, choose your payment method and confirm. You can also call us on +212 661 242 366 and we will book it with you.
The main driver needs a valid driving licence and an ID card or passport. Depending on the country that issued your licence, an international driving permit may be required. If in doubt, contact us before you travel.
We serve the airports of Agadir, Marrakech, Casablanca and Rabat. You can return the car to the same office or to a different one; any fee is shown before you confirm your booking.
You can pay on delivery or by bank transfer. The total price is displayed before you confirm, so you always know what you will pay.
Yes. At the “Select vehicle/add-ons” step you can add a baby seat, a navigation system, an additional driver, extra protection and hand controls for drivers with reduced mobility.
Contact us as early as possible on +212 661 242 366 or at contact@directloc.com and we will find the best solution. The conditions that apply are those confirmed when you booked; you can also read our rental policy page.